Choose the item picture that closest resembles your item. This is just to get the weight in for shipping...the picture doesn't have to match exactly.
We will send you the new item as well as a return label. Re-use the packaging to return the old item.
In the "order notes" on the checkout page (the page after this one), (or if you hover over the shopping cart in the top right corner) please tell us...
1. original order number
2. the item you need...(ie tungsten round 6mm koa ring size 5)
I can't imagine having a more positive experience. Pono's product quality and personal customer service is superior. I'll be a lifelong customer.