Ordered the wrong size and they sent me the next size up immediately and a return label for the smaller one with no delay at all. I love the product and the company.
Exchange process was so easy on a ring that was a half size too small.
Thanks Pono!
Wife now has matching eternity bracelet, hibiscus pendant and ring. Loves them all. Says the ring is soooo comfortable due to the super smooth edging. Pono is the best!
I highly recommend Pono Woodworks. The Koa wood products are beautiful and very well made. I had to exchange my order for a smaller size and their customer service and exchange service made the exchange extremely easy.
Exchange was very simple, thank you very much. Love my ring!
Love my no ring! I ordered the wrong size and they made the exchange so easy. thank you