I have bought several items from Pono Woodworks, including, several wallets, iPhone covers, and a ring. The products are high quality, attractive, and their customer service is prompt.
For example, the rivets on one of the wallets came out due to a magnetic reaction, which caused the wood to separate from the metal backing (under a year from purchase). I submitted the issue and within a week I had a new wallet. No further questions. Pono is a great company.
Thanks for the help
I wasn’t rally expecting to receive the replacement since I’ve had my wallet so long. But am happily surprised and have swapped out the Hawaiian island wood veneer. I very much appreciate it and hope that you are all safe
I bought my Pono Watch on a trip to Kauai and have cherished it. Sadly, it stopped working. The team at Pono responded with true Aloha spirit and sent a replacement. Thank you so much.
Broken Item Replace-