Name: Broken Item Replace-
Brand: Pono Woodworks
Price: 2.0 USD
Availability: InStock

$2.00

Choose the closest picture that resembles your item. This is just to get the weight in for shipping...the picture doesn't have to match exactly. You can't mess this up.

We will send you the new item as well as a return label if needed. Re-use the packaging to return the old item.

I don't ship back some broken items as I have too many projects around the shop. If it's brand new...and I can fix it and use it....please choose "include return label" in the dropdown. We will then send a return label. If it's well used, no need for the label.

In the "order notes" on the checkout page (the page after this one), (or if you hover over the shopping cart in the top right corner) please tell us...

1. original order number

2. the item you need...(ie tungsten round 6mm koa ring size 5).

3. what is wrong with the original.

I'll likely email you to get a photo of the item so we make sure we get you the correct item first time.

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Great costumer service

Our original bracelet gift had a problem as to sizing, but our granddaughter picked out an alternative ring which worked perfectly. All's well that ends well.

Great job with the money clip repair parts

Thank you for the fast shipping and accurate replacement parts. My money clip is back in use again.

Koa wood watch

I could not be a happier Pono Woodworks watch wearer. Your gear is beautifully crafted and obviously made with care. Your customer service is absolutely second to none. People constantly comment on it and I proudly tell them about it and where it’s from to try and spread the word about your incredible brand. Thank you thank you thank you!!!

Broken crystal

It’s refreshing to know that there still some companies out there; such as pono watches, that still care about the end result of their customers, thanks folks, appreciate all you do🤙🏼

Excellent service and product

Was originally sent the wrong case and emailed. The correct one was sent out right away along with return sticker to send the other one back. Great customer service and I love the case!

1 2 3

Broken Item Replace-

Customer Reviews