Choose the closest picture that resembles your item. This is just to get the weight in for shipping...the picture doesn't have to match exactly. You can't mess this up.
We will send you the new item as well as a return label if needed. Re-use the packaging to return the old item.
I don't ship back some broken items as I have too many projects around the shop. If it's brand new...and I can fix it and use it....please choose "include return label" in the dropdown. We will then send a return label. If it's well used, no need for the label.
In the "order notes" on the checkout page (the page after this one), (or if you hover over the shopping cart in the top right corner) please tell us...
1. original order number
2. the item you need...(ie tungsten round 6mm koa ring size 5).
3. what is wrong with the original.
I'll likely email you to get a photo of the item so we make sure we get you the correct item first time.
One very happy wife... I don't know about the others
The pendant is beautaceous. You must not have received my email asking if you could do matching earrings, but a bit smaller, of course, and with hooks not studs
J
Jeff Waterman (Hialeah, US)
Wallet
Outstanding product, very unique , and craftsmanship is first rate! Hope my phone case is as good!
Jeff waterman
[****]
S
Stephen Hale (Houston, US)
Excellent
Excellent product and service
J
Jamie Fesinstine (Union, US)
Watch band replacement
The replacement part I needed for my broken watch is perfect, and it came pretty quickly! I was very satisfied with the customer service.
g
glenn McCullough (Moses Lake, US)
Excellent customer service!
Promptly sent a replacement watch band when one of the links broke.
